Privacy Policy

This Privacy Policy outlines how [Your NGO Name] collects, uses, protects, and discloses personal information provided by users of our website and services. By using our platform, you consent to the terms of this policy.

1. Information We Collect

• Personal Information: Name, email, phone, address, PAN, Aadhaar (if applicable), etc.
• Payment Information: While we process donations, we do not store your credit/debit card details.
• Communication Data: Messages, queries, and emails sent to us.
• Volunteer Application Info: Age, skills, availability, preferences, etc.

2. How We Use Your Information

• To process donations and issue receipts/80G certificates.
• To contact volunteers and supporters.
• To respond to inquiries and provide support.
• To improve our services and understand user engagement.
• To maintain internal records and comply with legal obligations.

3. Data Sharing and Disclosure

• We do not sell or rent personal information to third parties.
• Data may be shared with trusted partners or government authorities when required by law.
• Third-party services (e.g. payment gateways) may collect limited data as per their own privacy policies.

4. Security

We take reasonable measures to protect your information using secure servers, encryption, and access controls. However, no method of data transmission over the internet is 100% secure.

5. Cookies and Tracking

We may use cookies to enhance your browsing experience. These cookies help us analyze website traffic and usage patterns. You may disable cookies through your browser settings.

6. Email Communication

By submitting your email, you consent to receiving occasional updates or newsletters. You can unsubscribe at any time via the provided link.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have unintentionally collected such data, please contact us.

8. Your Rights

• You may request to access, update, or delete your personal data at any time.
• To make such a request, please contact us at support@yourngo.org.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this policy, please contact us:

• Email: support@yourngo.org
• Phone: +91-XXXXXXXXXX
• Address: [Your NGO’s full address]

Last updated: May 13, 2025